Ground Handling Services is responsible for the on ground provision of Assistance Services to disabled persons and persons with reduced mobility (PRM) when traveling by air as per the stipulations of Regulation (EC) No. 1107/2006.
It is very important that already when booking the flight the airline would get the information regarding the special needs of the passenger both during the flight as well as in the airports to be visited. Inform the airline in time in case:
In case you use a battery-powered wheelchair, make sure that the batteries would be in order. At the same time it would be necessary that you could or, if necessary, you are able to instruct the disassembling or folding of the wheelchair if that is necessary for transporting the wheelchair. Airlines have different rules regarding the weight of the wheelchairs to be accepted on board, therefore you should ask for additional information from your airline beforehand.
When arriving at the airport immediately contact the employees of the check-in of the respective airline and make sure that the airline has registered all your needs, of which you have informed when booking the flights.
The number of unaccompanied passengers in wheelchairs is dependent on the type of aircraft and could include from 1 to 5 person per flights. The number of wheelchairs could include from 1 to 3 per flight.
